• How to Use
  • Safety
  • Battery & Charging
  • Waterproof
  • Results
  • Warranty
  • Customer Support
  • Skin Types
  • Cleaning & Maintenance
  • Usage Frequency
  • Replacement Parts
  • Troubleshooting

How to Use

Hold the power button for 2 seconds to turn it on.

Use for 5–10 minutes per session, 3–5 times a week.

Yes, but consult your dermatologist if unsure.

It is designed to be gentle and shouldn’t cause irritation.

10–12 uses per full charge.

Connect the USB cable and charge for ~2 hours.

No, it’s water-resistant but not waterproof.

Wipe it dry immediately. Avoid submerging in water.

Most users see visible improvements within 2–4 weeks.

Maintenance use is recommended to sustain results.

Yes, 1-year warranty included.

It covers manufacturing defects under normal use.

Email us at support@beautyuno.com or use our Contact Us page.

Yes, live chat is available during business hours.

Yes, it’s suitable for all skin types including oily.

We recommend consulting your dermatologist if you have active acne.

Wipe with a damp cloth and mild soap after each use.

Yes, disinfect weekly for hygiene purposes.

We recommend 3–5 times per week.

Daily use is okay for normal skin, but monitor for sensitivity.

Yes, replacement heads can be purchased separately.

Replace every 6 months or as needed.

Check if it’s charged and try holding the power button longer.

Some vibration noise is normal, but contact support if it seems unusual.

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